CEO/OWNER/SCHOOL PSYCHOLOGIST

Laureen is the managing owner of White Birch Educational Services. As a school psychologist, Laureen worked with children of all ages, with the majority of her career focused on high school age students supporting them through individual and group counseling, team consultation and collaboration, psychoeducational and social emotional evaluations. Her extensive experience working with special education teams allows her to assist White Birch team members and school districts with roles, training, and understanding needs. For many years Laureen was an adjunct professor in the school psychology department as well as an internship supervisor with Rivier University. Laureen has supervised dozens of interns over the years and enjoys helping them hone their skills to become experts in the field of school psychology. Laureen has had in depth training on assessments, trauma, suicide intervention, and disaster relief response. Laureen was part of obtaining a four year grant for a district which provided trauma training and how to implement this knowledge and supports in schools. Laureen has been part of and presented with a team of professionals at several conferences on Mental Health Wellness in Schools and the development of MTSS for school districts. The team has received multiple awards on outstanding service for children and mental health. Laureen continues to consult with school districts and supports team members in their roles and with their career goals. In 2025, Laureen was awarded Outstanding Business Professional/Community Leader by Rivier University and 2024 Business NH Magazine ranked White Birch #3 for fastest growing Women-Led Businesses in NH and #2 in the Five Companies to Watch in the NH Top 100 Private Companies.

Chief Operating Officer

John Fabrizio brings 34 years of experience in public education in New Hampshire, where he has served as a teacher, principal, and district-level leader. Most recently, he was honored by the New Hampshire Special Education Administrators Association as the Special Education Administrator of the Year for the 2024–2025 school year. He began his career in the Timberlane School District as a middle school teacher . John went on to serve as Principal of James Mastricola Elementary School in Merrimack, then as the district’s Director of Student Services and later as Assistant Superintendent of Curriculum and Instruction. In 2021, he joined the Concord School District as Assistant Superintendent, where he led districtwide initiatives in Response to Intervention (RTI), Universal Design for Learning (UDL), Data-Driven Decision Making, and Multi-Lingual Learning Education (MLL). John earned his bachelor’s degree in sociology and social work, his master’s degree in educational administration and special education from Rivier University, and his Certificate of Advanced Graduate Studies (CAGS) in Educational Leadership from Plymouth State University. He also holds certifications in Superintendent, Special Education Administration, Principal, Learning Disabilities, General Special Education, and Elementary Education. Beyond his work in schools, John has contributed to education statewide. He served six years on the NH State Professional Standards Board, including a term as chair, and has been part of the NH leadership team for the CEEDAR Project (Collaboration for Effective Educator Development, Accountability, and Reform) for the past five years. He is deeply committed to strengthening pre-service training and educator certification across the state. John is a proud husband to his wife—a fellow educator of thirty years—and father to three accomplished adult children, who are all fourth-generation educators. He enjoys skiing, softball, reading, walking his dogs, sporting events, and spending time with family and friends.

DIRECTOR OF CLINICAL TRAINING

Dr. St. Jean is a licensed psychologist and school psychologist in New Hampshire with a background in clinical, counseling, and school psychology. Since joining WBES as a clinical and school psychologist in 2019, she has served as the Director of School Psychology Services and is now the Director of Clinical Training. Dr. St. Jean’s time on the WBES leadership team has included direct service delivery and program development, positioning her uniquely to support interns through every aspect of professional development. Her leadership was recognized when Dr. St. Jean was chosen as a member of the New Hampshire Union Leader’s 2024 class of “40 Under 40.” She completed her APA-approved pre-doctoral internship at Rochester Institute of Technology (RIT) through the Priority Behavioral Health Internship Consortium and advanced her expertise during postdoctoral training at Hillside Children's Center in upstate New York. Dr. St. Jean’s work has extended beyond direct service, including her recent transition into the role of Past President of the New Hampshire Psychological Association (NHPA), following two presidential terms, and teaching graduate and doctoral students as an adjunct professor. She maintains active membership in professional organizations, including the NHPA, the American Psychological Association, the National Association of School Psychologists, and the New Hampshire Association of School Psychologists. Her clinical interests center on supervision, systems-level consultation, advocacy,  psychological evaluation, and guiding the next generation of psychologists.

DIRECTOR OF FINANCE

After being a business owner for almost 25 years, Jeff brings his experience and expertise of business knowledge to White Birch Educational Services. Jeff is responsible for the company’s financial operations which include overseeing accounting functions, employee benefits, and school district contracts. Jeff began with White Birch in 2022 after owning and serving as President of Lifetime Benefits Group, Inc. from 1998-2021. He and his business partner sold their insurance agency to NH’s largest employee benefits brokerage firm, CGI Business Solutions. Jeff previously served on the Broker Advisory Boards for Harvard Pilgrim Health Care, Tufts Health Freedom Plan, and Anthem Blue Cross Blue Shield of NH. Jeff’s focus is on growing the company responsibly while keeping quality and service its top priorities. He has also enjoyed being a part time volunteer ski patroller at Waterville Valley Ski Resort for the past 13 years.

DIRECTOR OF RELATED SERVICES

Susan joined WBES in 2023, and is a speech-language pathologist with over 16 years of experience working with children and young adults in Maine and New Hampshire. She holds degrees in linguistics, Communication Sciences and Disorders and later earned her C.A.G.S which supported her leadership roles as special education coordinator, out-of-district coordinator, preschool coordinator, and court liaison. Susan has extensive training in social cognitive therapy, and particularly enjoys the engagement achieved through literacy-based interventions for her students. Although she enjoys working with all ages, Susan is most drawn to the preschool and early elementary populations. Susan is passionate about mentoring other service providers to achieve their personal and professional goals, and is dedicated to leading supportive, collaborative, solutions-focused teams in order to improve outcomes for all stakeholders.

FIELD DIRECTOR OF SCHOOL PSYCHOLOGY SERVICES

Lana, a licensed school psychologist in New Hampshire, is also a Diplomate in School Neuropsychology. She began her career teaching at the preschool level and at a private special education day school, where she provided instruction to students with language-based learning disabilities. These early experiences ignited her passion for understanding how children learn, what they need to succeed, and how to help others understand the best ways to support their learning. Lana has worked as a school psychologist in Massachusetts and New Hampshire public schools. She brings extensive experience in individual counseling, psychoeducational and social-emotional evaluations, team collaboration, and consultation. With a strong background in special education law and procedures, Lana has served as an interim special education director. She has delivered professional development on anxiety, behavior management, and the special education process and eligibility. As a New Hampshire Association of School Psychologists member, Lana is committed to supporting individuals and teams, advocating for students, and providing supervision and coaching. Her passion for psychological evaluations and team collaboration drives her work to create positive educational outcomes for all students.

DIRECTOR OF PEOPLE SERVICES

Rhoda joined White Birch in early 2025. She is a human resources professional with over 30 years of experience and has led HR teams in organizational development, compliance, staffing, and training in consumer services for national retail and fast-casual dining organizations, as well as having been an HR Consultant for several years. Rhoda is certified as a Senior Professional in Human Resources (SPHR) by HRCI and a Society of Human Resource Management Senior Certified Professional (SHRM-SCP). She is also active in the NH SHRM State Council and serves on the Board of Directors for the HR Association of Greater Concord, NH (HRAGC).